The Schenck Service+ App: Your direct line to the global Schenck RoTec Helpdesk
Náš seminární program k dalšímu zdokonalování
The Service+ App gives you an immediate and efficient way to contact our global helpdesk experts.
It is currently used via our website as a browser version. In 2024, a mobile app for your smartphone will also be available. For you, the service is completely free of charge and the fastest way to opening a helpdesk ticket.
All you need is a mobile device such as a smartphone, tablet or notebook/PC with internet access. If you already use the Service+ app, simply log in with your e-mail address and password.
The advantages of the Service+ App at a glance:
Benefit from a one-time user registration, which saves you a lot of time for opening further helpdesk tickets.
Open a helpdesk ticket completely independent of time and location
Global ticket system and 24h chat function: discuss and solve your problems directly with our Schenck helpdesk experts in a dynamic and fault-related communication
Fast fault identification and troubleshooting: For your request - whether emergency, technical support or service issues - our global Schenck Helpdesk team is available to assist you
Exchange information and files with our service staff and provide information on the go
Get full transparency on the processing status of your tickets while using the app
Manage your open incidents and check old resolutions in the ticket history
You have full control over the incident management for your Schenck machine installations
Can be used with all Schenck balancing machines - regardless of year of manufacture
Discover our Schenck ONE software solutions and in future simply open a helpdesk ticket directly at the machine.
Access your personal service cockpit simply via a browser on any device (mobile phone, notebook, desktop).
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These Cookies make a website usable by providing basic functions such as page navigation, language settings, and access to protected areas. As the website is unable to function properly without them, you cannot opt out of this kind of Cookies.
These Cookies help us to improve the functionality and attractiveness of our websites, and your user experience by saving, for example, your settings, and selections as well as filters, and to recognize your device on subsequent visits.
These Cookies allow us, and the service providers (e.g. Piwik Pro) to collect and analyze information and statistics about your interaction with our website. This helps to optimize our website using the findings obtained.
